S100 Privacy Policy — Platform User Data Protection
S100 values the privacy of every user in Malaysia. This policy explains how we collect, use, store, and protect your personal information when you use our platform.
Effective Date: January 2026. This policy may be updated from time to time, and you are encouraged to review it periodically.
Information We Collect from You
When you register and use the s100 platform, we collect certain categories of information to ensure a safe, seamless, and relevant experience for you:
Account Information
- Full name, date of birth, phone number, and email address provided during registration;
- Chosen username and password (passwords are stored in encrypted form);
- Identity verification documents submitted during the account verification process.
Payment and Transaction Information
- Payment method details used — including bank name, account number (stored in masked form), and transaction records in Malaysian Ringgit (RM);
- Deposit and withdrawal history, including the date, amount, and status of each transaction.
Device and Browser Information
- IP address, device type, operating system, and browser used to access the platform;
- Usage data such as pages visited, session duration, and in-platform actions.
Cookies and Tracking Technologies
S100 uses cookies to maintain login sessions, save user preferences, and understand platform usage patterns. You can manage or disable cookies through your browser settings, though some platform features may not function fully without them.
Why We Use This Information
All information collected by s100 is used responsibly for lawful and specific purposes. We do not use your data for any other purpose without your consent. The primary purposes for data use are as follows:
- Account management: Verifying user identity, processing registrations, and enabling secure access to the platform;
- Transaction processing: Processing MYR deposits and withdrawals efficiently and securely;
- Platform security: Detecting and preventing fraud, account misuse, and suspicious activity;
- Service improvement: Understanding how users interact with the platform in order to improve the overall experience;
- Communications: Sending important notices related to your account, transactions, or policy changes;
- Legal compliance: Meeting legal requirements or directives from relevant authorities when necessary.
S100 will not sell users' personal data to any third party for commercial marketing purposes.
Sharing Data with Third Parties
S100 may share user information with selected third parties only in the following circumstances:
- Payment service providers: To securely process MYR deposits and withdrawals via approved banks or e-wallet providers;
- Game provider: Minimum session data required by game providers to ensure games run properly;
- Relevant authorities: When required by law, court order, or directive from a legitimate regulatory authority;
- Technical service providers: Companies that support our platform infrastructure, subject to strict confidentiality agreements.
All third parties working with s100 are subject to data protection obligations equivalent to our own standards. We do not share users' personal information broadly or without clear justification.
Data Storage & Security
S100 user data is stored on servers protected by SSL encryption and strict access controls. Retention periods depend on operational requirements and applicable legal obligations. When data is no longer needed, it is securely deleted or anonymised. That said, no system can guarantee absolute security — users are also responsible for keeping their login credentials safe.
Your Rights as an s100 User
As an s100 platform user, you have certain rights regarding your personal data. We respect and facilitate the exercise of these rights:
You have the right to request a copy of the personal data we hold in relation to your account. Requests can be submitted through customer support.
If your information is inaccurate or out of date, you may request a correction via your account settings or by contacting our support team.
Under certain circumstances, you may request the deletion of your personal data, subject to any legal obligations that prevent immediate removal.
You have the right to object to the processing of your data for certain purposes, including unwanted promotional communications.
To submit any request related to your privacy rights, please contact the s100 support team. We will handle your request within a reasonable timeframe and notify you of the outcome in writing.
Policy Changes & How to Contact Us
Amendments to This Privacy Policy
S100 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, technology, or legal requirements. When material changes occur, we will display a prominent notice on the platform and update the effective date at the top of this page.
Your continued use of the s100 platform after any changes are published constitutes your acceptance of the updated policy. If you do not agree with the changes, you are advised to discontinue use of the platform and contact us to close your account.
Contact Our Team
If you have any questions, concerns, or requests regarding this Privacy Policy or how s100 handles your data, you can reach us via:
- Email: [email protected]
- Section FAQ for answers to general enquiries
- In-account support via the s100 platform
Our team will endeavour to address all privacy-related enquiries within seven (7) business days.
Confident in Our Data Protection? Join s100 Today
Your data security is our priority. Register an s100 account today and enjoy a safe, transparent, and engaging digital entertainment experience built for users in Malaysia.